Property Management Services

Service Description

Leasing & Tenant Placement • Rent analysis + pricing recommendations (comps + days-on-market strategy) • Listing creation + marketing (photos, copy, syndication) • Showing coordination (self-show or hosted showings) • Applicant screening (credit, background, eviction, income verification) • Lease preparation + e-signing (lease, addenda, disclosures) • Move-in coordination (keys, utilities, onboarding) • Move-in condition report (photos + written documentation) Rent Collection & Owner Reporting • Online rent portal setup (autopay + tenant onboarding) • Rent collection + receipts + late notices • Delinquency follow-up (reminders, payment plans when appropriate) • Monthly owner statements (income/expense reporting) • Year-end tax-ready reporting • Utility bill-back/RUBS setup (where permitted) Maintenance & Repairs • Maintenance request handling + vendor dispatch • Quote collection + scheduling + completion verification • Preventive maintenance planning • Vendor sourcing + insurance verification • After-hours emergency coordination • Unit turns / make-ready oversight (cleaning, paint, rekey, punch lists) • Renovation/project management (scope, bids, timelines, budget tracking) Inspections & Compliance • Periodic occupancy inspections (photos + notes) • Lease compliance checks (pets, smoking, unauthorized occupants) • Move-out inspection + deposit recommendations • City/code inspection preparation • Safety checks (smoke/CO, handrails, trip hazards) Tenant Relations & Retention • Tenant communication concierge (business hours) • Renewal management + rent increase recommendations • Tenant check-ins • Complaint resolution/mediation support Legal & Risk Support (where allowed) • Notice preparation and delivery • Eviction coordination with attorneys and court process tracking • Collections documentation support • Insurance claim documentation (photos, timelines, invoices) Owner Support for Self-Management • Management system setup (templates, rules, screening criteria, vendor list) • SOPs for late rent, maintenance, emergencies • Consulting / coaching • Digital file organization (leases, invoices, inspection photos) Optional Tenant-Paid Add-Ons • Pet program administration • Smart home add-on coordination (locks, thermostats, leak sensors) • Furnished / mid-term rental setup • Laundry / parking / storage add-ons (agreements + billing) **Note: Service availability may vary by property type, location, and licensing**